Category Archives: Uncategorized

Credit bureaus are holding back digital lending in Nigeria

I was at a recent event organized for alternative lenders, mostly digital lenders serving individuals and SMEs. The engagements were eye-opening even though I was already conversant with most of the issues raised. Nevertheless, one of the nagging problems kept nagging me after I left that day. Everyone was complaining about how difficult it was […]

Why Nigerian banks will never lend you a dime

We all go broke at different times, and the natural thing would be to turn to our bankers. After all, we have been putting our meager savings in there for a while; and one good turn deserves another, right? Wrong! You are probably rolling your eyes now because we all know that Nigerian banks hardly […]

Online Banking without Offline Annoyance

The drumbeat for payments and all things digital has been beating loud and long (and annoying, almost like a banshee!). At face value, this seems to be one thing customers and banks can agree about. Banks don’t want customers in the branches anymore (because it cost more to serve them in-branch) and customers don’t even […]

Getting them high: Challenges of onboarding customers to digital services

Digital services, which include cards, online banking, mobile apps for finances, USSD for transferring money you don’t have, etc., are essential services. In fact, financial inclusion has been elevated to the level of fundamental human rights. However, unlike things we derive joy from using – Whatsapp, Tinder, Facebook, to mention a few, digital services are […]

Kennedy Uzoka is Nigeria’s coolest bank CEO

Kennedy Uzoka, UBA’s Group Managing Director, is the savviest bank CEO in Nigeria, as far as social media is concerned. Or so says an informal study by me. He loves social media and practically hangs out there. While he won’t be allowed into the YMCA, he probably knows a thing or two about where and […]