Category Archives: Nigeria

Is Financial Inclusion a Myth?

What if Financial Inclusion is a myth that we have created in our jaded view of what we feel is good for the world’s poor but, does not address their needs or that they do not even need? What if the real problem is that the worlds poor don’t trust these help and they see […]

Where are these 37 Million Ghostpreneurs in Nigeria?

The ongoing revolution in payments, automated credits, and self-service onboarding that have fueled massive growth in digital banking over the last 3 years seems to have largely overlooked the Nigerian Micro, Small and Medium Enterprises (MSME) sector. Forget whatever anyone says, the small business owners have been left behind.  Who did they offend? At a […]

Your Friends Reflect Who You Are

On a bright Wednesday morning, the Chemistry teacher herded us like recalcitrant goats into the Chemistry lab, handed over the second term Chemistry exam sheets and asked each of us to call out our scores so that he could tabulate them. Everyone called the usual numbers; most got Bs and As. When it was my […]

Multitasking is Good, Focus is Even Better!

I almost freaked out when I found out that I could cut steel and concrete with just a bottle of water, or simply by shining a torch light. Wait, with my bottle of Nestlé PureLife, I could cut down the Eiffel Tower? Ok, I know that sounds dramatic and impossible, but the real gist of […]

Online Banking without Offline Annoyance

The drumbeat for payments and all things digital has been beating loud and long (and annoying, almost like a banshee!). At face value, this seems to be one thing customers and banks can agree about. Banks don’t want customers in the branches anymore (because it cost more to serve them in-branch) and customers don’t even […]

Get your private email, with custom domain, free!

Whether you are bootstrapping a small business, fought your boss and launching into the deep on your own or just side-hustling, there are some key things you need to do so people can take you seriously. It could also be that you have a political activist group or running an NGO for orphans (I’m one, […]

Getting them high: Challenges of onboarding customers to digital services

Digital services, which include cards, online banking, mobile apps for finances, USSD for transferring money you don’t have, etc., are essential services. In fact, financial inclusion has been elevated to the level of fundamental human rights. However, unlike things we derive joy from using – Whatsapp, Tinder, Facebook, to mention a few, digital services are […]

Fixing the PTA Palaver with Technology

There was a collective sigh of relief when the Central Bank of Nigeria recently decided to clear the backlog of travel allowances pending with banks. Nevertheless, a lot of well-meaning Nigerians could also see the opportunities for arbitrage and abuse. Of course, bad boys being bad boys, it quickly turned into a bazaar. The Personal […]

Those damned resolutions

I have talked about it before, you have heard it too many times, nobody cares about it again. Yes, new year resolutions. We all made a few and like the years before; we have probably forgotten them by now. We made resolutions knowing we weren’t as good as we wanted to be. Careers are stalled, […]

Kennedy Uzoka is Nigeria’s coolest bank CEO

Kennedy Uzoka, UBA’s Group Managing Director, is the savviest bank CEO in Nigeria, as far as social media is concerned. Or so says an informal study by me. He loves social media and practically hangs out there. While he won’t be allowed into the YMCA, he probably knows a thing or two about where and […]